Tuesday, June 10, 2008

Property Management

I am soon to be done with being the property manager in Cedar City. I have had some interesting experiences and I just want to speak my mind about this for a minute. I hope all the tenants of Sunset Ridge know that I have nothing personal against them. Today, I had an experience that I won't discuss in detail, but it upset me a lot. I try really hard to keep Sunset Ridge a nice place to live. I was hired to be strict, and to enforce the rules. If you have a problem with me as the manager, I understand. I understand because it is my job. I do, however, get my feelings hurt when you attack me personally. Do you know me? Do you know my hobbies? Do you have any idea who I am other than the manager? No. You don't. Until you get to know me as a person, please don't treat me horribly, talk bad about me behind my back, gossip about me at the mailbox...etc. I am not my job. I don't hate you, nor do I call you names. I seperate my job from my personal life.

I am not going to be the manager soon, so I guess this is a little late. But Makensy doesn't deserve this. Just know that she is doing her job. If you get a late fee, get charged a fee for your lawn or oil on your driveway, join the club. She is doing her job. She has been taught to be strict. I taught her to be that way. Please show her respect, because a handful of times over the past two years, I have had some really crappy days in this job. Today is one of them.

12 comments:

LagaFamily said...

So sorry you had a rotten day. You are wonderful! Does this mean you guys are moving up here? We are keeping our fingers crossed!

Huntsmans said...

I'm sorry Brooke, as a tenet it may be to little too late, but THANKS. i am great full for your strict attitude that makes my home and neighborhood safer and more beautiful! We Love you and hope the best for you and Dan in your next big endeavorer.

Whit said...

Brooke I am so sorry you had such a bad day. Moving on is for sure what your little family needs even though we will miss you so much. I know I am your sister in law too and still getting to know you but I thought you were a wonderful manager and im sorry other people are being rude about it. You are great at your job and make where i live a wonderful place. Thank you brooke for all your hard work and for being my sister. I love you. I hope you had a fun time in st.george at least because you all looked so excited to go. Also thank you for all of your help with home depot and sorry about the million phone calls and questions yesterday. I swear you know everything :) Love ya

Nicole said...

I'm sorry about your bad day. Thank you so much for the yummy treat that you brought us. It was so nice of you. We ate them all that night! I hope that things go well for you as you enter this next phase of your life.

Valerie said...

If only all those that help make your day crappy could read this and realize that they took part- I loved you as my manager :) - You ROCK-- Where and what are you guys going to do next??? :)

Meredith & Company said...

Brooke--I hope you don't mind that I came across this post and had to respond. I am a friend of Dan's from high school--give him a "hi" from me!

I, too, work one of these kinds of jobs where people don't understand that what they say and the way they behave is really unfair when you are just paid to follow and enforce the rules. I'm an auditor for the Tax Commission, by the way. I think I know exactly the way you are feeling and I'm so sorry about your day. I think your perspective that people don't know you personally, know nothing about how you feel, etc., is right on. I'm constantly having to tell myself the same thing! One of the biggest things I always have to remember is that I'm trying to do my job as honestly and efficiently as I can, and if I happen to find that someone else is bending the rules, it's not MY fault! I'm sure the same is true for you!

Sorry to be so long-winded, especially because I think I may have only met you once. I just can totally sympathize with the way you are feeling. I hope you have great luck as you move on to whatever your next adventure holds.

By the way, your little kiddos are adorable. My blog is http://meredithandco.blogspot.com, feel free to check it out. I also noticed that you are in grad school, as am I, so we have quite a bit in common! Good luck with that as well.

Meredith (Sager) McNett

The Swindlehurst's said...

Brooke, Im so sorry about your day, I felt so bad when I talked to you last night, I hope that it was ok that I called I just felt so bad! I just want you to know that I think you have done a great job! I think you the world of you and dan, and I will wish you the best! I will miss our talks at the shop more than you will ever know! Hang in there you are almost done!:)

LeAnn said...

Hey Brooke,

I think that you do a great job. I understand how nasty tenents can be having grown up with parents that manage apartments. I always thought that you've handled things well especially when I owed the late fees.

We are really going to miss you and your family. We know that it is because of you that our neighborhood is the best one we've ever lived in.

Neal and Makensy said...

Brooke-
I haven't looked at blogs in soooo long so I think I am way behind but I am glad because seeing your post today was awesome. I am is Pittsburgh and am a little sad to leave and come home to mass chaos. I am excited though, don't get me wrong. I just know how you feel I guess. Thanks for your support.

itsmylife said...

Hi Brooke,
I will admit, when the wards split, I had someone tell me about Sunset Ridge and they didn't speak kindly. I actually took it with a HUGE grain of salt because I was the property manager for my grandpa's apartments when I was 23 for over a year- to young for that kind of crap. And then for my mom's house in Kanab for several years after we found her property manager was cheating her. She tried to sue us. So did the tenant, but she had a guy my husband arrested a few years before living with her and he was violating his parole. We had done our homework and they were all out. I don't want to drop clues here. We lived in Fillmore and it was to hard to do long distance so we convinced her to sell. I actually have wondered how you do it and seem so normal and not mean. I have always thought it has looked so nice over there and recommend it when someone asks me. I have hoped Jenny and JD like it. They must think it is ok, because they keep trying to get my daughter and her husband to move there. I think you have done a great job, from what I see. Sunset Ridge has a lot of people. And I certainly understand what crap is involved. I will also admit that I will never do property management again. I'd want to hex to many people. But I am glad I know the system and the difficulty. I have many things written down and kept for future use, if needed. Alicia always talked highly of you and how you have run Sunset.

Tulsi said...

It probably doesn't make a difference, but I was on my wrong blog site.

. said...

Brooke... just wanted to tell you that you have done an awesome job and we will miss you as the Sunset Ridge managers. You and Dan have always been there whenever we have had a problem and we couldn't have asked for better people! Good luck with everything in the future and those people who are mean to you need to eat dirt.